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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis See

June 13, 2025

5  out of  5
rating by Alexis See
"Tina was very knowledgeable and provided me with all of (and extra) the information that I needed for my updated policy for my new home."
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Zane Schaefer

June 5, 2025

5  out of  5
rating by Zane Schaefer
"Satisfied Customer. Agent was very kind and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Diane Koch

June 4, 2025

5  out of  5
rating by Diane Koch
"Tina was very knowledgeable about our policies. She answered all our questions."
We responded:
"Amazing- thank you for the kind words. We appreciate your business!"
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Janet Meaney

May 30, 2025

5  out of  5
rating by Janet Meaney
"Tina is very helpful whenever I call the office. After my little mishap, Tyler Keegan was exceptional with call backs etc. Great bunch of people."
We responded:
"Glad to hear! Happy they got you back on track and taken care of! "
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Brittany Fuller

May 30, 2025

5  out of  5
rating by Brittany Fuller
"Thank you for helping with all my questions today! Super knowledgeable and patient. Thank you."
We responded:
"We are so happy to help! Thank you for placing your trust in our Agency!"
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Pamela Bascom

May 29, 2025

5  out of  5
rating by Pamela Bascom
"It's always a pleasure working with the people in Tim's offices. They're all very helpful, listen to my questions, and aren't pushing policies! They work with me to find the best options! Very happy with state farm!"
We responded:
"Thanks so much for sharing your positive experience! We're so glad to hear that our team was helpful and responsive to your needs. We always aim to provide the best possible options and service. We appreciate your business!"
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Kaitie Young

May 2, 2025

5  out of  5
rating by Kaitie Young
"Tim Reed is amazing! Always so helpful and very nice. I would definitely recommend him to anyone looking for insurance!"
We responded:
"Very kind of you! Very glad to see we have taken great care of you! "
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Cindy Taylor

April 30, 2025

5  out of  5
rating by Cindy Taylor
"Great customer service and attention to detail. They are always kind and willing to go above and beyond for any issues or questions I have. Thank you state farm for showing that you care."
We responded:
"Amazing to hear! Thank you for trusting us with your insurance needs!"
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Jim Mattson

April 22, 2025

5  out of  5
rating by Jim Mattson
"Working with Tina at the Tim Reed State Farm office in Independence was a great experience. Tina was very kind and knowledgeable about all facets of the insurance coverages I have. She made some recommendations that I had not considered and I found her reasoning to be very sound. I will look forward to working with Tina and the rest of the Tim Reed State Farm team on future insurance needs."
We responded:
"That sounds like a fantastic experience! It’s always great to work with someone who really knows their stuff and is so helpful. Sounds like you’re in good hands with Tina and the Tim Reed State Farm team!"
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Dawn Gelhausen

April 19, 2025

5  out of  5
rating by Dawn Gelhausen
"Tim Reed State Farm Insurance is the best! They are so helpful and very pleasant to answer any questions and help us file claims smoothly."
We responded:
"Always happy to be your #GoodNeighbor! "
Profile photo of Dave Gelhausen (Gillyiowa)

Dave Gelhausen (Gillyiowa)

April 18, 2025

5  out of  5
rating by Dave Gelhausen (Gillyiowa)
"Always have the answers to my questions very quickly"
We responded:
"Thanks for the great review, Dave! Always happy to help!"
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Kevin Latham

April 16, 2025

5  out of  5
rating by Kevin Latham
"I have delt with Tina for years and she has been real awesome! Today, Tyler helped me and was just as great! Thanks guys!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Tina has been awesome for you over the years, and it's great to know Tyler provided the same level of service. We appreciate your support!"
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Damien Reisner

April 8, 2025

5  out of  5
rating by Damien Reisner
"I recently had the pleasure of working with Tina from State Farm. She was friendly, knowledgeable, and able to answer all of my questions. I highly recommend them."
We responded:
"Hi Damien, thank you for the glowing review for Tina! We sure appreciate her too! Always happy to help!"
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Stephani Kearns

March 26, 2025

5  out of  5
rating by Stephani Kearns
"Nice chat w Gina from State Farm. They have always made it easy and taken good care of me!"
We responded:
"Amazing to hear! It's our pleasure to work with you!"
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Chris Melka

March 22, 2025

5  out of  5
rating by Chris Melka
"Wonderful service and very good coverage helped me get on my new motorcycle within a few hrs"
We responded:
"So awesome to hear! We are always happy to provide amazing service and get people their best rate!"
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Ella Sherman

March 18, 2025

5  out of  5
rating by Ella Sherman
"Tina at Tim Reed has been amazing to work with. So patient and she has outstanding follow-up/follow-through. Made switching to Tim Reed State Farm Insurance less of a hassle for sure!"
We responded:
"That sounds like a great experience! It's awesome when someone goes above and beyond to help out, especially with something like insurance."
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Mary Smith

February 25, 2025

5  out of  5
rating by Mary Smith
"Very helpful. We have been with state farm since 1980"
We responded:
"Thank you for your loyalty! We are honored to serve you!"
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Kadence dws

February 24, 2025

5  out of  5
rating by Kadence dws
"Amazing service! Tina is a really great agent at the Oelwein location and has helped me with my car insurance and life insurance as well in a bundled deal! I definitely would recommend the Oelwein State Farm! Thank you Tina!"
We responded:
"So happy to see that Tina took great care of you! We are honored to work with you and get you the best insurance!"
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Rachel Lamker

February 21, 2025

5  out of  5
rating by Rachel Lamker
"After purchasing a new vehicle it was easy to transition our coverage from our old vehicle to the new. They were very friendly during the process and have never had an issue."
We responded:
"Thank you Rachel - making it easy is the best way to be - happy to help!"
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Britney Myers

February 5, 2025

5  out of  5
rating by Britney Myers
"I have been with State Farm since 2001. I have always received top notch service. Tina especially is a one of the biggest reasons I stay. She is kind, personable and knows her stuff!"
We responded:
"Wow, that's amazing! It sounds like you've built a solid relationship with State Farm over the years. Tina really seems to make a huge difference for you! It’s awesome to have someone so knowledgeable and caring on your side. "
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brady morgan

February 4, 2025

5  out of  5
rating by brady morgan
"Tina was outstanding, she met my needs and was always on point with her information!"
We responded:
"That's awesome to hear! It sounds like Tina really went above and beyond for you! It's great when you find someone who really gets your needs. 😊"
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John White

January 25, 2025

5  out of  5
rating by John White
"I've been with State Farm Insurance for over 30 years. The customer service from Tina W. with Tim Reed's office is off the charts! I would definitely recommend them!"
We responded:
"Thank you for your loyalty! We are proud to be your servicing agent! "
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James Tielebein

January 24, 2025

5  out of  5
rating by James Tielebein
"My experience with Tim Reed State Farm of independence Iowa has always been positive one. As a customer, you can expect to be treated with respect and get your questions answered. They’re efficient and accurate. I highly recommend this insurance office."
We responded:
"That's awesome to hear! It's great that you've had positive experiences with Tim Reed State Farm. It's super important to feel respected and have your questions answered when dealing with insurance. Efficiency and accuracy are key! Your recommendation speaks volumes about our service. 🌟"
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Connie Svoboda

January 22, 2025

5  out of  5
rating by Connie Svoboda
"Tina was thorough and was sure we understood our policies."
We responded:
"Hi Connie, thank you for the review. Glad Tina was able to help!"
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Jackie Nelson

January 20, 2025

5  out of  5
rating by Jackie Nelson
"Tina was very thorough when recently updating our policies with Tim Reed State Farm. We have been satisfied State Farm clients for many years."
We responded:
"Thanks, Jackie! Tina sure is great, and we're very happy to continue serving you! "